We're a small team and we read every message.
SPLIT builds your training week, walks you through it set by set, and tracks your progress. If something isn't working or you have a question, here's how to get help.
Email us: support@split-workout.app
We typically reply within 1–2 business days. To help us help you faster, include your account email and your device model (e.g. iPhone 15 Pro) and iOS version.
SPLIT Pro is billed through your Apple ID, so you manage it in iOS Settings — not inside the app:
Cancelling stops future renewals; you keep Pro until the end of the current period.
New subscribers get a 7-day free trial of SPLIT Pro. You won't be charged during the trial, and you can cancel anytime before it ends to avoid being billed. The trial is available once per Apple ID.
Open the app, go to Settings → Upgrade (or the paywall) and tap Restore purchases. Make sure you're signed into the same Apple ID you used to subscribe. If it still doesn't unlock, email us.
On the sign-in screen, tap Forgot password and enter your email. You'll get a reset link. If you signed up with Sign in with Apple, use the "Sign in with Apple" button instead — there's no password to reset.
Open Settings → Delete account in the app. This permanently removes your account and all associated data from our servers. (Cancel your subscription separately in iOS Settings, as above.)
Go to Settings and switch between lb and kg. All your logged data converts automatically.
Email support@split-workout.app and we'll sort it out.